General Manager

Company: Houser Creek Hospitality, LLC
Location: Union City
Posted on: February 18, 2025

Job Description:

We are a small specialist management company working with a family ownership group with a portfolio of hotels in West Tennessee. All hotels in the group have extraordinary guest ratings, particularly for service and cleanliness.



We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next general manager of our busy hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hospitality experience, with at least 2 years in a hotel management role. As the general manager, you will oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. If this describes you, apply today!

Responsibilities:

--- Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
--- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
--- Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
--- Developing programs and initiatives to increase team engagement and achieve performance and development goals
--- Maintaining compliance with all required brand and service standards - collaborating with colleagues to exceed guest expectations
--- Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers, and local communities
--- Working with the management company on annual capital, cash flow, and sales and marketing plans to accurately forecast budgets
--- Working with our revenue management team to drive revenues, future profitability, and maximum return on investment

Qualifications:

--- You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study
--- 5+ years of experience working in a hotel or the hospitality industry required
--- Demonstrate excellent organizational skills, communication skills, and problem-solving skills
--- You must have a minimum of two years current experience in the General Manager role with a midscale or higher branded hotel

About Company:
Houser Creek Hospitality, LLC owns and operates hotels and an events venue. We are local and have been involved in the Union City and Martin communities for decades. Employees have benefits such as insurance, vacation time, family memberships to a local park, IRA, hotel discounts when traveling, and more. The company strives to promote from within and offers brand and other appropriate job training.

Keywords: Houser Creek Hospitality, LLC, Jackson , General Manager, Executive , Union City, Tennessee